Job Openings

Service Advisor Assistant

At Crippen GMC Mazda Volvo, we take pride in delivering exceptional service and high-quality vehicles to our customers. We are looking for motivated individuals eager to start their careers in the automotive industry and grow with our team. 

Job Type: Full-time
Pay: $750 - $1,000.00 per week

Job description:
We are seeking a Service Advisor Assistant to play a key role in delivering outstanding customer service and support to our clients. If you have a passion for cars and a desire to learn, this is the perfect opportunity for you!

Responsibilities: 
Greet customers and assist them with their service needs.
  • Accurately check in customers, noting primary and secondary concerns.

  • Schedule service appointments and follow up with customers.

  • Communicate with technicians and customers regarding service details.

  • Port vehicles to the correct location.

  • Cashier services for customer transactions.

  • Work with warranty companies to obtain prior authorizations.

  • Maintain customer records and document service history.

  • Provide excellent service and resolve any customer issues.

  • Keep the service area clean and organized.

  • Perform other duties as assigned.

Qualifications:
High School diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Basic knowledge of automotive service is a plus but not required.
  • Ability to work in a fast-paced environment and multitask.
  • Team player with a positive attitude and a willingness to learn.
Benefits:
  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Employee discount

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance

Experience:
  • customer service: 1 year (Preferred)

  • Sales: 1 year (Preferred)

License/Certification:
  • Driver's License (Required)

Work Location: In person




Apply for Position

Service Advisor

Job Type: Full-time

Pay: $800.00 - $1,800.00 per week

Job description:

About Us:
At Crippen GMC Mazda Volvo, we take pride in delivering exceptional service and high-quality vehicles to our customers. We are looking for motivated individuals who are eager to start their career in the automotive industry and grow with our team.

Job Description:
Crippen GMC Mazda Volvo has an immediate opening for a Service Advisor to join our fast-paced and high-volume service department. Representing three major franchises and servicing all makes and models, Crippen offers a dynamic and rewarding work environment for driven, customer-focused professionals.

Responsibilities:

  • Greet customers promptly and courteously, listening attentively to their vehicle service concerns.

  • Write detailed and accurate repair orders, relaying customer issues to the service team.

  • Answer incoming phone calls and respond to customer inquiries.

  • Provide estimates and schedule service appointments via phone or in person.

  • Recommend and sell required and recommended service work.

  • Maintain clear, thorough documentation of service performed, recommendations made and declined repairs.

  • Foster strong relationships with customers through consistent and professional communication.

  • Work closely with service technicians to ensure accurate diagnosis and timely service completion.

  • Prepare, assign, and document service loaner vehicles appropriately.

  • Ensure warranty work is properly documented and submitted.

  • Keep work area clean, organized, and professional.

Qualifications:

  • Basic computer proficiency and phone handling skills.

  • Friendly, upbeat personality with a positive attitude.

  • Strong customer service orientation and a desire to help others.

  • Excellent verbal and written communication skills.

  • Professional appearance and demeanor.

  • Valid driver's license with a clean driving record.


What we offer:
  • A busy, supportive work environment with a high volume of customer traffic.
  • Ongoing training and opportunities for professional development.
  • Competitive compensation and benefits package.
  • A chance to grow your career with a well-established and respected dealership group.    

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Employee discount

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance

Experience:

  • customer service: 1 year (Preferred)

  • Sales: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: In person


Apply for Position

Body Shop Tech

Crippen GMC Mazda Volvo Cars, a family-owned automotive dealership with over 50 years of excellence, is adding to our body shop team. If you are a top tech and would like to be a part of a winning system, we're looking for you! The right person will have experience, tools, certification and a desire to be appreciated for their excellent skills. We offer excellent pay and benefits, and also a unique reward for long-term employment. Apply immediately in person or online.

Job Type: Full-time

Salary: $50,000.00 - $90,000.00 per year

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental Insurance

  • Employee discount

  • Health insurance

  • Life insurance

  • Vision insurance

Schedule:

  • 8-hour shift

  • Monday to Friday

Ability to Relocate:

  • LANSING, MI 48917: Relocate before starting work (Required)

Work Location: In person.


Apply for Position

Sales Consultant


Job description

Crippen GMC Mazda Volvo Cars, a family-owned automotive dealership with over 50 years of excellence, is looking for a self-motivated and ambitious Sales Consultant to assist our customers with their purchase of new or pre-owned vehicles. Experience is a plus, but not necessary. We will teach you how to thrive in our low-pressure sales environment, where our customer's needs come first.

This is an opportunity for you to have a career, not just another job.

Responsibilities and Duties:

  • Showing our clients a level of professionalism and customer care that exceeds their expectations

  • Building rapport with clients that results in a lifetime relationship

  • Learn about and become an expert on your products and relay your knowledge to our clients through a professional product presentation.

  • Answering customer's questions and conveying vital information honestly and clearly to overcome the clients concerns and objections

  • Consistent follow up with clients; both before and after the sale

  • Consulting with management and senior staff to create a plan for your success and following thru.

  • Consistently maintaining a positive attitude

  • Operating with honesty and integrity

Qualifications and Skills:

  • A professional and well-kept appearance and manner

  • A minimum of 1 to 2 continuous years of customer service experience.

  • Exceptional communication and interpersonal skills

  • Basic computer skills (email, internet, word processing) with the ability to learn how to accurately maintain computerized records and database information.

  • Ability to follow detailed verbal instructions

  • Valid driver's license with a clean history

-Experience in the automotive industry or retail sales is helpful but not required. We will train you.

Benefits:

This is a full-time, permanent position that offers:

  • Training pay

  • Competitive full commission pay structure and a performance bonus program, as well as additional manufacturer, paid performance incentives. With the option for a salary pay program

  • Medical benefits

  • Paid vacation

  • 401 K with match options

  • A relaxed friendly work environment

Benefit Conditions:

  • Only full-time employees eligible

COVID-19 Precaution(s):

  • Personal protective equipment provided or required

  • Plastic shield at work stations

  • Social distancing guidelines in place

  • Sanitizing, disinfecting, or cleaning procedures in place

Paid Training:

  • Yes

Management:

  • Front End Manager

Work Remotely

  • No

Job Type: Full-time

Salary: $60,000 - $100,00 plus per year

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Employee discount

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance

Schedule:

  • 10 hour shift

  • Weekends as needed

Supplemental pay types:

  • Bonus opportunities

  • Commission pay

Education:

  • High school or equivalent (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person





Apply for Position

Service Advisor Assistant

At Crippen GMC Mazda Volvo, we take pride in delivering exceptional service and high-quality vehicles to our customers. We are looking for motivated individuals eager to start their careers in the automotive industry and grow with our team. 

Job Type: Full-time
Pay: $750 - $1,000.00 per week

Job description:
We are seeking a Service Advisor Assistant to play a key role in delivering outstanding customer service and support to our clients. If you have a passion for cars and a desire to learn, this is the perfect opportunity for you!

Responsibilities: 
Greet customers and assist them with their service needs.
  • Accurately check in customers, noting primary and secondary concerns.

  • Schedule service appointments and follow up with customers.

  • Communicate with technicians and customers regarding service details.

  • Port vehicles to the correct location.

  • Cashier services for customer transactions.

  • Work with warranty companies to obtain prior authorizations.

  • Maintain customer records and document service history.

  • Provide excellent service and resolve any customer issues.

  • Keep the service area clean and organized.

  • Perform other duties as assigned.

Qualifications:
High School diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Basic knowledge of automotive service is a plus but not required.
  • Ability to work in a fast-paced environment and multitask.
  • Team player with a positive attitude and a willingness to learn.
Benefits:
  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Employee discount

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance

Experience:
  • customer service: 1 year (Preferred)

  • Sales: 1 year (Preferred)

License/Certification:
  • Driver's License (Required)

Work Location: In person

Apply for Position

Service Advisor

Job Type: Full-time

Pay: $800.00 - $1,800.00 per week

Job description:

About Us:
At Crippen GMC Mazda Volvo, we take pride in delivering exceptional service and high-quality vehicles to our customers. We are looking for motivated individuals who are eager to start their career in the automotive industry and grow with our team.

Job Description:
Crippen GMC Mazda Volvo has an immediate opening for a Service Advisor to join our fast-paced and high-volume service department. Representing three major franchises and servicing all makes and models, Crippen offers a dynamic and rewarding work environment for driven, customer-focused professionals.

Responsibilities:

  • Greet customers promptly and courteously, listening attentively to their vehicle service concerns.

  • Write detailed and accurate repair orders, relaying customer issues to the service team.

  • Answer incoming phone calls and respond to customer inquiries.

  • Provide estimates and schedule service appointments via phone or in person.

  • Recommend and sell required and recommended service work.

  • Maintain clear, thorough documentation of service performed, recommendations made and declined repairs.

  • Foster strong relationships with customers through consistent and professional communication.

  • Work closely with service technicians to ensure accurate diagnosis and timely service completion.

  • Prepare, assign, and document service loaner vehicles appropriately.

  • Ensure warranty work is properly documented and submitted.

  • Keep work area clean, organized, and professional.

Qualifications:

  • Basic computer proficiency and phone handling skills.

  • Friendly, upbeat personality with a positive attitude.

  • Strong customer service orientation and a desire to help others.

  • Excellent verbal and written communication skills.

  • Professional appearance and demeanor.

  • Valid driver's license with a clean driving record.


What we offer:
  • A busy, supportive work environment with a high volume of customer traffic.
  • Ongoing training and opportunities for professional development.
  • Competitive compensation and benefits package.
  • A chance to grow your career with a well-established and respected dealership group.    

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Employee discount

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance

Experience:

  • customer service: 1 year (Preferred)

  • Sales: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: In person


Apply for Position

Body Shop Tech

Crippen GMC Mazda Volvo Cars, a family-owned automotive dealership with over 50 years of excellence, is adding to our body shop team. If you are a top tech and would like to be a part of a winning system, we're looking for you! The right person will have experience, tools, certification and a desire to be appreciated for their excellent skills. We offer excellent pay and benefits, and also a unique reward for long-term employment. Apply immediately in person or online.

Job Type: Full-time

Salary: $50,000.00 - $90,000.00 per year

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental Insurance

  • Employee discount

  • Health insurance

  • Life insurance

  • Vision insurance

Schedule:

  • 8-hour shift

  • Monday to Friday

Ability to Relocate:

  • LANSING, MI 48917: Relocate before starting work (Required)

Work Location: In person.


Apply for Position

Sales Consultant

Job description

Crippen GMC Mazda Volvo Cars, a family-owned automotive dealership with over 50 years of excellence, is looking for a self-motivated and ambitious Sales Consultant to assist our customers with their purchase of new or pre-owned vehicles. Experience is a plus, but not necessary. We will teach you how to thrive in our low-pressure sales environment, where our customer's needs come first.

This is an opportunity for you to have a career, not just another job.

Responsibilities and Duties:

  • Showing our clients a level of professionalism and customer care that exceeds their expectations

  • Building rapport with clients that results in a lifetime relationship

  • Learn about and become an expert on your products and relay your knowledge to our clients through a professional product presentation.

  • Answering customer's questions and conveying vital information honestly and clearly to overcome the clients concerns and objections

  • Consistent follow up with clients; both before and after the sale

  • Consulting with management and senior staff to create a plan for your success and following thru.

  • Consistently maintaining a positive attitude

  • Operating with honesty and integrity

Qualifications and Skills:

  • A professional and well-kept appearance and manner

  • A minimum of 1 to 2 continuous years of customer service experience.

  • Exceptional communication and interpersonal skills

  • Basic computer skills (email, internet, word processing) with the ability to learn how to accurately maintain computerized records and database information.

  • Ability to follow detailed verbal instructions

  • Valid driver's license with a clean history

-Experience in the automotive industry or retail sales is helpful but not required. We will train you.

Benefits:

This is a full-time, permanent position that offers:

  • Training pay

  • Competitive full commission pay structure and a performance bonus program, as well as additional manufacturer, paid performance incentives. With the option for a salary pay program

  • Medical benefits

  • Paid vacation

  • 401 K with match options

  • A relaxed friendly work environment

Benefit Conditions:

  • Only full-time employees eligible

COVID-19 Precaution(s):

  • Personal protective equipment provided or required

  • Plastic shield at work stations

  • Social distancing guidelines in place

  • Sanitizing, disinfecting, or cleaning procedures in place

Paid Training:

  • Yes

Management:

  • Front End Manager

Work Remotely

  • No

Job Type: Full-time

Salary: $60,000 - $100,00 plus per year

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Employee discount

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance

Schedule:

  • 10 hour shift

  • Weekends as needed

Supplemental pay types:

  • Bonus opportunities

  • Commission pay

Education:

  • High school or equivalent (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person


Apply for Position

Contact

Crippen GMC Mazda Volvo

8300 W. Saginaw
Directions Lansing, MI 48917

  • Sales: (517) 627-8411
  • Service: (517) 627-8411
  • Parts: (517) 627-8411

Hours

  • Monday 8:30am - 8:30pm
  • Tuesday 8:30am - 6pm
  • Wednesday 8:30am - 6pm
  • Thursday 8:30am - 8:30pm
  • Friday 8:30am - 6pm
  • Saturday 9am - 4pm
  • Sunday Closed
See All Department Hours

Dealership Hours

  • Monday 8:30am - 8:30pm
  • Tuesday 8:30am - 6pm
  • Wednesday 8:30am - 6pm
  • Thursday 8:30am - 8:30pm
  • Friday 8:30am - 6pm
  • Saturday 9am - 4pm
  • Sunday Closed

Parts Dept. Hours

  • Monday 7:00am - 7:00pm
  • Tuesday 7:00am - 6:00pm
  • Wednesday 7:00am - 6:00pm
  • Thursday 7:00am - 7:00pm
  • Friday 7:00am - 6:00pm
  • Saturday Closed
  • Sunday Closed

Service Dept. Hours

  • Monday 7:00am - 7:00pm
  • Tuesday 7:00am - 6:00pm
  • Wednesday 7:00am - 6:00pm
  • Thursday 7:00am - 7:00pm
  • Friday 7:00am - 6:00pm
  • Saturday Closed
  • Sunday Closed